Have you ever felt like hiring a moving company is more stressful than the move itself?

Between packing boxes, coordinating schedules, and figuring out logistics, the last thing you need is to wonder whether your movers will actually show up—or if your grandma’s antique mirror will survive the trip.

Whether you’re relocating across town or across the country, choosing the right moving company can make or break your experience. In this guide, we’ll walk you through the key things to consider, common red flags to watch for, and a step-by-step checklist to help you choose a mover that’s reliable, affordable, and the right fit for your needs.

"A good move starts with a great team," says Peter Klein, Team Leader of Tress Homes. "Whether you’re a first-time buyer or selling your third home, your movers play a crucial role in keeping things smooth and stress-free."

Why This Matters More Than You Think

Moving is one of life’s biggest transitions—and it's often ranked among the top stress-inducing events (right up there with weddings and job changes). Choosing the wrong moving company can lead to:

Damaged or missing items
Surprise fees or hidden costs
Late arrivals—or no-shows altogether
Insurance nightmares if something goes wrong

That’s why selecting a reputable mover isn’t just a logistical decision—it’s a smart financial and emotional one.

5 Key Factors to Consider When Choosing a Moving Company

Not all movers are created equal. Use these five pillars to compare companies and make a confident decision.

1. Reputation & Reviews

Start with the basics: What do past customers have to say?

Check online reviews (Google, Yelp, Better Business Bureau).
Ask friends, family, or your real estate agent for referrals.
Look for patterns—both good and bad.

"Word of mouth still carries a lot of weight," says Klein. "If a mover has consistently positive feedback, chances are you’ll have a similar experience."

2. Licensing & Insurance

A professional moving company should be fully licensed and insured.

Local moves: Confirm state licenses.
Interstate moves: Look for a U.S. DOT number (required by the Department of Transportation).
Ask what kind of insurance they offer and what’s covered.

3. Transparent Pricing

Always get a written estimate—and understand what it includes.

Ask for binding or not-to-exceed estimates.
Clarify extra fees (stairs, long carries, packing supplies).
Be cautious of very low bids—they’re often too good to be true.

4. Services Offered

Every move is different. Make sure your mover meets your unique needs.

Full-service packing/unpacking?
Storage options?
Specialty item handling (pianos, artwork)?
Availability on your moving date?

5. Professionalism & Communication

From the first phone call to moving day, pay attention to how the company treats you.

Are they responsive and courteous?
Do they provide clear instructions?
Do they show up on time for estimates or walkthroughs?

Common Concerns (And How to Handle Them)

Even with research, many people worry about being scammed or let down. Here’s how to stay in control:

Concern #1: “What if they damage my stuff?”

Choose a company with strong insurance coverage.
Take photos of valuable items before the move.
Label fragile items clearly and communicate special handling needs.

Concern #2: “How do I avoid hidden fees?”

Ask for itemized estimates.
Confirm whether pricing is hourly or flat-rate.
Get everything in writing—never rely on verbal agreements.

Concern #3: “Can I trust them with my belongings?”

Ask how they vet and train their movers.
Look for branded trucks, uniforms, and company email addresses.
Read their contract carefully before signing.

How to Choose a Moving Company: A Step-by-Step Checklist

Here’s your go-to guide to selecting a reliable mover:

✅ Start Early – Begin researching at least 4–6 weeks before your move.
✅ Get 3 Quotes – Compare multiple estimates to get a sense of fair pricing.
✅ Ask Questions – Don’t be shy about digging into policies, processes, and fees.
✅ Check Credentials – Verify licenses, insurance, and industry affiliations.
✅ Read the Fine Print – Review contracts before signing and ask for clarification if needed.
✅ Trust Your Gut – If something feels off, it probably is.

Peter Klein’s Pro Tip

"The best movers don’t just carry your stuff—they carry your peace of mind," says Klein. "Working with a reliable team means fewer surprises and more time to focus on settling into your new home."

Final Thoughts: The Right Move Starts with the Right Partner

Finding the best moving company doesn’t have to be overwhelming. By doing your homework, asking the right questions, and trusting reputable providers, you’ll save time, stress, and money—while protecting your most valuable possessions.

Whether you're preparing for a cross-town move or gearing up for a cross-country adventure, the right moving company is out there—and now, you know how to find it.